Privacy Policy
The Children’s Charity Network is committed to protecting the privacy and confidentiality of our clients and supporters.
The Children’s Charity Network supports and is bound by the Privacy Amendment (Private Sector) Act 2000 and the National Privacy Principles. A copy of the National Privacy Principles can be found at http://www.privacy.gov.au/publications/npps01.html
The Children’s Charity Network has always had a policy of protecting the personal information of our supporters and clients.
Privacy and our clients
Protecting the privacy and confidentiality of the Australians we help is essential in preserving dignity and providing respectful assistance.
Personal client information is collected and used by The Children’s Charity Network, only with client consent, in order to provide the best possible assistance and: To assess if clients meet The Children’s Charity Network entry and eligibility criteria for specific programs
- For internal reporting purposes
- To continuously develop and improve Community Programs
- To assess the effectiveness of Community Programs
- To assess the nature of need in the community
- To plan our future programs.
Consent is always sought in using personal and sensitive information for The Children’s Charity Network’s research purposes. This information, however, is always de-identified prior to analysis and individual clients cannot be identified from any research analysis or report.
Disclosure
Client information is never disclosed to other organisations or individuals without the client’s consent, unless they are working directly on our behalf or we are required to do so by law.
In some cases, personal information (but never sensitive information) is supplied to contractors who perform some of these tasks directly on our behalf, (for example mailing houses that send out our letters or research agencies) who must sign strict privacy and security agreements and are also bound by the National Privacy Principles.
These agreements ensure that these contractors keep personal information confidential and do not use it for any other purpose other than the work we have contracted them to perform.
Protection of personal information
The Children’s Charity Network also actively seeks to ensure that all personal information we collect is protected from misuse, unauthorised access, modification or disclosure. We have internal data protection and electronic data transmission procedures and all donations and communications made on-line via our web-site are secure. Our web-site does not use cookies. |